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Policy Statement - Privacy and Security

Our business depends on our service, integrity, and respect for our customers; we recognize that client relationships are our most valuable asset. Pointe-du-Chêne Harbour Authority Inc. ("PDCHA") respects and protects your privacy and security; this Policy Statement is a brief outline of how we do this.

1. Personal and other identifying information.
PDCHA will not under any circumstances or in any manner, provide your name, mailing address, postal code, email address or any other personal or identifying information to any other entity, except as required by law.

2. Retention of information.
We collect the minimum information needed to conduct business with you, or that is required by law for our type of business. All information collected is reviewed every two years and information that is not legally required for long-term purposes (e.g. Accounting, tax & legal purposes etc.) is purged.

3. Our website - pointeduchene.ca, pointeduchene.com, quaipointeduchenewharf.ca.
Like all companies we may be obliged by law to cooperate fully with law enforcement officials in any investigation relating to any interaction with pointeduchene.ca, pointeduchene.com, quaipointeduchenewharf.ca or purported unlawful activities that may involve interaction with this site.

a) What we collect:
Our website makes use of "cookies." A cookie is a piece of data that a website may send to your browser, which may then be stored on your hard drive. Cookies help sites tailor information to suit visitors' individual preferences.

Information about our visitors is reported to us in aggregate form (this anonymous information cannot be traced by us to a specific individual user.) We then analyze this information to measure our website's performance. For example, this information allows us to discover the popularity of each of our site's pages and make changes to those that need improvement. This information includes:
  • the Internet domain of your Internet Service Provider, such as "isp1.com" or "isp2.ca" and the IP address of the computer accessing the website, such as "ppp-55"
  • the type of browser you are using, such as "Firefox version x" or "Internet Explorer version x"
  • the type of operating system you are using, such as Windows, Macintosh, Linux or Unix
  • the date and time you visit our site and the web pages that you visit on our site, along with the address of the previous website you were visiting, if you linked to us from another website
b) Forms:
Our site may offer forms for the users' convenience, to enable them to provide information to us, or to request information from us. The information submitted to us on such forms or by other means is used to maintain our contacts list, and is not exchanged in any manner with any other entity.

c) External sites:
Our site may contain links to external sites, we are not responsible for the content nor the privacy and security of those sites. Once you leave pointeduchene.ca, pointeduchene.com, quaipointeduchenewharf.ca and go to another site, you are subject to the privacy and security policies of that site. We encourage you to read the policies of all websites you visit, especially if you share any personal information.

4. Unsolicited email.
We do not condone unsolicited commercial email ("spam") nor do we purchase, sell or exchange email lists. In the course of communicating with us you may give us your email address, which we will add to our contacts list (for our use only.) Occasionally (and never more than six times a year) we may use these lists to send broadcast emails to our clients or members, current or potential for whom we have email addresses, with important news or other items of interest, or to update you about Wharf activities and events etc. If you prefer not to receive such messages, please let us know by replying to any of these emails with the subject "REMOVE." We will immediately remove your email address from our distribution list.

5. Changes to this Policy Statement
Changes to this Privacy and Security Policy will be available on this page as they are implemented.

If you have any questions regarding this policy, please contact us by email:

by phone: 506 532-8265, or by postal mail:

Privacy Officer
Pointe-du-Chêne Harbour Authority Inc.
64 Pointe-du-Chêne Wharf Road
Pointe-du-Chêne NB E4P 4V8
Canada

For further information on Canada's "Personal Information Protection and Electronic Documents Act (PIPEDA)," please visit:
Office of the Privacy Commissioner of Canada

Policy Statement History:
June 24, 2007 - Original document